DJs Computer & Electronics
Tele (520) 290-1115

POLICIES

Terms & Conditions
RMA & Return Policy
Shipping and Payments

 

Terms & Conditions Top

1. ACCEPTANCE OF TERMS

Welcome to ("DJs Computer & Electronics Herein DJsComp ").

DJsComp provides its service to you, subject to the following terms and conditions (“Terms and Conditions”) contained in this agreement (this “Agreement”). DJsComp reserves the right to change any of the Terms and Conditions contained in this Agreement (including restricting or preventing access to the Site) at any time and in its sole discretion. Any changes will be effective upon posting of the revisions on the DJsComp Web site (the "Site"). All notices of changes to these Terms & Conditions will be posted on the Site for thirty (30) days. You are responsible for reviewing the notices and any applicable changes. YOUR CONTINUED USE OF THE SITE FOLLOWING DJsComp'S POSTING OF ANY CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY SUCH CHANGES, DO NOT CONTINUE TO USE THE SITE. In addition, when using our services, you and DJsComp shall be subject to any further posted guidelines, rules or procedures (collectively, Guidelines”) applicable to such services which may be posted from time to time. All Guidelines are hereby incorporated by reference into this Agreement.

PLEASE READ THIS AGREEMENT CAREFULLY SINCE, BY USING THE SITE, YOU ARE AGREEING TO ABIDE BY THE TERMS AND CONDITIONS HEREOF, AS WELL AS REPRESENTING AND WARRANTING THAT YOU ARE AUTHORIZED TO ENTER INTO THIS AGREEMENT. As used in this Agreement, the term "you" means you and the company, person, or entity that you represent.

2. DESCRIPTION OF SERVICES

DJsComp now provides you the following services:

Online buying (the "Services").

Unless explicitly stated otherwise, any new features that augment or enhance the current Services, shall be subject to this Agreement.

You are responsible for obtaining access to the Services and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Services.

3. PRIVACY POLICY

Registration Data and certain other information about you is subject to our Privacy Policy as give below:

 

DJsComp' does not reveal your email address or other personal information, except to complete transactions with our third party processing associates. We do not sell or rent our customer information to any outside party under any circumstances.

If you provide us with your email address, register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products and prices. All online transactions by credit cards on DJsComp, Inc. are protected by SSL encryption technology.

4. PAYMENT METHODS.

 

Your credit card will be charged within 1 business day of the shipping date. All charge activity will appear on your statement as Focus
Enterprises

We accept Visa, Master, American Express & Discovery Credit Cards. We don't accept Checks & COD Orders

 

5. OWNERSHIP

DJsComp is and will be the sole and exclusive owner of the contents in the Site, now or in future, including all elements thereof and all right, title, and interest in and to any copyright, trademark, trade secret, patent, and other intellectual property and proprietary rights therein. You agree that any materials submitted by you to DJsComp hereunder constitute "works made for hire," and, in any event, you hereby assign and transfer to DJsComp, without separate compensation, all of its right, title, and interest therein and thereto.

You will not use any trade name, trademark, service mark, or logo of DJsComp in any advertising, promotions, or otherwise, without DJsComp's prior written consent.

6. REPRESENTATIONS & WARRANTIES; INDEMNIFICATION.

You represent and warrant that: (i) your access to the Services and any materials submitted to DJsComp hereunder will not infringe any copyright, trademark, trade secret, patent, or other intellectual property or proprietary right of any third party; (ii) your participation and such materials will not infringe upon the right of privacy or publicity of any person or entity, or constitute a libel or slander of any person or entity; (iii) no material submitted by you will be unlawful or otherwise objectionable, including without limitation any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable law. You agrees to indemnify, defend, and hold DJsComp and its officers, directors, employees, agents, affiliates, successors, and assigns harmless from and against any and all third-party claims, damages, liabilities, costs, and expenses, including reasonable legal fees and expenses, arising out of or related to: (i) your breach of any representations and/or warranties made herein, or (ii) DJsComp 's proper performance under this Agreement.

7. ILLEGAL ACTIVITY.

a. Compliance with Laws; Fraud. The Site may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations. Recognizing the global nature of the Internet, you agree to comply also with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. You may not register under a false name or use an invalid or unauthorized credit card. Such fraudulent conduct is a violation of federal and state laws. Fraudulent conduct may be reported to law enforcement, and DJsComp will cooperate to ensure that violators are prosecuted to the fullest extent under the law.

b. Investigation. DJsComp has the right, but not the obligation, to monitor any activity and content associated with this Site. DJsComp may investigate any reported violation of its policies or complaints and take any action that it deems appropriate. Such action may include, but is not limited to, issuing warnings, suspension or termination of Service, denying access, and/or removal of any materials on the Site.

c. Disclosure of Information. DJsComp also reserves the right to report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with governmental requests, to protect DJsComp's systems and customers, or to ensure the integrity and operation of DJsComp's business and systems, DJsComp may access and disclose any information it considers necessary or appropriate, including but not limited to user contact details, IP addressing and traffic information, usage history, and posted content.

8. LIMITATION OF LIABILITY.

IN THE EVENT DJsComp FAILS TO PERFORM AS AGREED HEREUNDER, THE SOLE LIABILITY OF DJsComp SHALL BE LIMITED TO, AT DJsComp'S SOLE DISCRETION, A PRO RATA REFUND OF THE AMOUNT PAID BY YOU FOR UNDELIVERED PORTION OF THE SERVICES. UNDER NO CIRCUMSTANCES WILL DJsComp BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATON, LOST INCOME OR PROFITS, IN ANY WAY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SITE, EVEN IF DJsComp HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES. You acknowledge that DJsComp has entered into this Agreement in reliance upon the limitations of liability set forth herein and that the same is an essential basis of the bargain between the parties.

9 . NO WARRANTIES.

THE SITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS. DJsComp MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

a. THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;

b. THAT THE SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OR OPERATE WITHOUT ERROR;

c. ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND

d. ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF DJsComp.

TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, DJsComp DISCLAIMS ANY AND ALL SUCH WARRANTIES.

10. DEALINGS WITH ADVERTISERS

You understand and agree that the Site and/ or the Services may include advertisements and that these advertisements are necessary for DJsComp to provide the Services. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that DJsComp shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Services.

11. LINKS

The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because DJsComp has no control over such sites and resources, you acknowledge and agree that DJsComp is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that DJsComp shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

12. MISCELLANEOUS.

a. Entire Agreement. This Agreement, including the Guidelines constitute the final, entire, and exclusive agreement between the parties with respect to the subject matter and supersedes and cancels all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection therewith. DJsComp will not be bound by conditions printed or appearing on order blanks, copy instructions, or other materials of any kind whatsoever submitted by you or anyone on your behalf.

b. No Agency; Third-Party Beneficiary. DJsComp is not your agent, fiduciary, trustee, or other representative. Nothing expressed or mentioned in or implied from this Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy, or claim under or in respect to this Agreement. This Agreement and all of the representations, warranties, covenants, conditions, and provisions hereof are intended to be and are for the sole and exclusive benefit of DJsComp and you and others accessing the Site.

c. Severability. If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

d. No Waiver. No change, waiver, or discharge hereof shall be valid unless in writing and signed by the DJsComp. No delay or omission by DJsComp in exercising any right hereunder shall be construed as a waiver. A waiver by DJsComp of any provision or breach shall not be a waiver of any other provision or breach.

e. Force Majeure. Without limiting the contents of Clause 9, DJsComp shall have no liability for any failure or delay resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, riot, explosion, embargo, strikes whether legal or illegal, labor or material shortage, transportation interruption of any kind, work slowdown, or any other condition affecting production or delivery in any manner beyond the control of DJsComp.

f. Governing Laws. The Site and the contents thereby are arranged, sponsored, or managed by DJsComp in the state of Arizona, USA. This Agreement shall be interpreted and construed in accordance with the laws of the state of Arizona, without regard to its conflicts of laws provisions, and with the same force and effect as if fully executed and performed therein. This Agreement shall not be governed by the United Nations Convention of Contracts for the International Sale of Goods. DJsComp and you agree that any action or proceeding brought to enforce or otherwise arising out of or relating to this Agreement shall be commenced and maintained exclusively in any state or federal court located within Pima County, Arizona, having subject matter jurisdiction with respect to the dispute between the parties. DJsComp and you hereby irrevocably submit to the jurisdiction of such courts over each of them in connection with such litigation, and irrevocably waive to the fullest extent permitted by law any objection to venue in such courts and any claim that such forum is an inconvenient forum. DJsComp and you agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions in any manner provided by law. In any dispute concerning or arising under this Agreement or any transaction relating hereto, the prevailing party shall be entitled to reasonable attorneys' fees and costs


RMA & Return Policy : Top

There are no returns or cancellations on any orders placed without a 20% restocking fee.

An RMA code must be obtained through the DJsComp website before any product will be accepted for return. The RMA code must be CLEARLY indicated in the ship to address of the package being returned. Boxes without an valid RMA code will be refused. Please use a trackable carrier (UPS or Fedex) with insurance when returning any item. DJsComp does NOT recommend using the US postal system when returning your product. Pack your return carefully. DJsComp is not responsible for lost or damaged return packages. Shipping fees are not refundable. Regardless of when you request an RMA #, our returns center must receive your package within the timelines outlined below.

If your item is unopened and unused:

Unopened and unused CPU, memory, and laptops will be accepted for return if received at our returns center within 10 days of the ship date and will be subject to a 20% restocking fee.

All other unopened and unused products will be accepted for return if received at our returns center within 25 days of the ship date and will be subject to a 20% restocking fee.

All included accessories must be returned, i- e cables, manuals, drivers, etc., . In the case of refund, any accessories not returned will result in deduction from the return total. Damaged or defaced retail boxes will result in a $25 re-boxing fee. Items physically damaged cannot be returned. Shipping fees are not refundable.

If your item has been opened or used (not defective):

CPU, memory, and laptops that have been opened or used will not be accepted for refund or exchange.

All other opened or used items will be accepted for refund or exchange if our returns center receives your item within 25 days of the ship date. A 20% restocking fee will apply to all opened or used returns. Additional charges will apply for any missing parts or accessories. Damaged or defaced retail boxes will result in a $25 re-boxing fee. Items physically damaged cannot be returned. Shipping fees are not refundable.


If your item is defective:

Defective items will be exchanged with a new identical item only if received by our return center within 25 days of the ship date. Defective items returned after this time will be processed according to the manufacturers warranty only. The customer must pay for return shipping charges. DJsComp will pay to have the identical replacement item sent to the customer using the shipping method originally selected. Items physically damaged cannot be returned. Shipping fees are not refundable. All returns must be in the original packaging with all parts and accessories included.

Items returned as defective will be tested. Items found to function properly will be processed as an opened and/or used return (as above).

Incompatibility with your system or peripherals is not a defect. DJsComp cannot guarantee compatibility with your system or peripherals.

Any RMA received that does not follow these guidelines will either be returned at the cusomer's expense, expreience delays in RMA replacement or refunds, or possibly have their warranty voided.

 

Shipping & Payments Policy : Top

Shipping cost is not included in Item price.

How do I know if the item I order is in stock?

Our website will indicate “out of stock” for all items that are not currently available. If our website lets you order an item, then it should be in stock.

In some instances, an item listed as in stock will prove to be out of stock. We will notify you no later than the next business day after your order is received by our system if there is a back ordered item.

When will my product ship?

Orders submitted on the weekend, holidays, and on business days after 2pm Pacific time will be processed on the following business day.

All in stock products will ship within 1 to 2 business days of the date our system receives the order (see above). Shipments requested via next day or 2 day air are given priority and will be shipped first. Out of stock products will ship when they arrive back in stock unless we have received an email cancellation. We will notify you no later than the next business day after your order is received by our system if there is a back ordered item.

Orders that are not shipping to your billing address may require an additional day for processing. See "what addresses can you ship to?" below for details.

What addresses can you ship to?

We can ship to any address listed with your credit card bank. This includes your primary billing address as well as any alternate addresses listed in the notes with your credit card bank.

We can also ship to any legal business address where you are employed. This business address must be located in the same geographic area as your billing address (same city, suburb, metro area, etc). In these cases, additional verification may be required. DJsComp will contact you via email for any additional information.

In all cases, the billing address you provide MUST match what your credit card bank has on file.

When will I receive my order?

Orders shipped via Next day air will arrive the next business day after it is shipped. Orders shipped via Two Day Air will arrive the second business day after the day it is shipped. Orders shipped via Ground service will arrive 3 to 6 business days after the day it is shipped.

Orders to destinations outside the continental 48 states (AK, HI, Guam, etc) will generally require one extra business day for delivery. Ground service is unavailable to destinations outside of the continental 48 states and Canada. Ground service to Canada is subject to additional shipping delays up to three business days.

What if my shipment arrives damaged?

If your shipment arrives in a visibly damaged box, you must inspect the enclosed items BEFORE signing for and accepting the package. Concealed or hidden damage must be reported to DJsComp within 2 business days of the delivery date. DJsCompr may require a signed, written declaration in this type of situation.

When will my credit card be charged?

Your credit card will be charged within 1 business day of the shipping date. All charge activity will appear on your statement as DJsComp.

If I return an item, when will my card be credited?

Credits for returned items will be processed within 10 business days of the date we receive your return. Please see our returns policy (section 1) for details.

What payment methods do you accept?

We accept Visa, Master, American Express & Discovery Credit Cards. We don't accept Checks & COD Orders.